For more videos on getting started using the software applications, please visit our Download site.
The system requirements are:
Try our Troubleshooter tool to see if your system is correctly configured with all the prerequisites.
Make sure that you have administrative rights to install the software, and that your system requirements match or exceed those required in Item 1 above. In addition, make sure you have .NET Framework 2.0, 3.0, 3.5 or later already installed on your computer. Then, simply download the trial or full version of the software, double click on the exe file, and follow the instructions. Make sure to first uninstall any older versions of Risk Simulator before attempting to install a new version.
The trial version will last for 10 days before the license expires. You will be unable to use the software unless you purchase a full license or contact us for an extended trial license (you will need to send us the Hardware ID of the computer where you installed Risk Simulator).
Simply install Risk Simulator, start Excel, and click on Risk Simulator and select License and you can see an 16 to 20 digit Hardware ID that is specifically generated for your computer (we locate the serial numbers from 5 to 8 hardware components of your computer and apply our encryption algorithm to generate this unique ID specific for your computer). E-mail firstname.lastname@example.org your 11 to 20 digit Hardware ID number and we will e-mail you a permanent license file. Simply copy the license file we send you to your computer, start Excel, click on Risk Simulator and License, then click on Install License. Browse to the location and select the license file we e-mailed you and click OK. Restart Excel and you are now permanently licensed to use the software.
The current version of Risk Simulator 2012 works well in foreign operating systems. In fact, Risk Simulator 2012 and Real Options SLS 2012 are now available in English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Simplified Chinese, Traditional Chinese, Russian!
Sometimes, if Excel freezes or has some errors due to opening a corrupt Excel file or computer instability, Excel automatically disables all add-ins. Sometimes, it is a hard disable (for serious problems) or soft disable (for less serious issues). This is an Excel security issue and not a Risk Simulator software issue. You can download and run the Risk Simulator Troubleshooter Tool and click on FIX ALL to fix all Excel issues as well as to run diagnostics on your system. You can also perform these fixes manually as discussed below:
Excel XP C:/Program FilesMicrosoft OfficeOFFICE10EXCEL.EXE.config
Excel 2003: C:/Program FilesMicrosoft OfficeOFFICE11EXCEL.EXE.config
Excel 2007: C:/Program FilesMicrosoft OfficeOFFICE12EXCEL.EXE.config
Excel 2010: C:/Program FilesMicrosoft OfficeOFFICE14EXCEL.EXE.config
If so, one of your software add-ins has altered Excel. We suggest you make a backup of this file to a different location and delete this file in the Office folder above. Then, uninstall and reinstall Risk Simulator and it should start normally. You will need to uninstall and reinstall because Excel had been changed.
This happens because some software (e.g., Microsoft Outlook's Auto Previewer) holds an invisible Excel instance hostage (so that it can quickly start Excel to auto preview e-mail XLS attachments). You can either turn off Auto Preview in Outlook; open an XLS file by first starting Excel and clicking on File, Open, and not double click on an XLS file; or make sure Excel is already closed, then Ctrl+Alt+Delete and force the invisible Excel instance to end (in Processes tab, select Excel, End Process).
Shame on you! You are getting this error because you have finished your 10-day trial period and attempted to change the system clock back in order to keep using the software for free! The software has caught you playing with the system clock. To continue, you will need to purchase a permanent license from us, and at that time, we will provide you a license to take care of the problem plus unlock the software permanently.
In WIN7 and Vista, users have the option to change the screen resolutions by "zooming in/out" and not just using a regular resolution change. When changing resolutions the regular approach (e.g., changing from 1280 x 800 to 1080 x 680) will not affect ROV software look and feel. However, using the zoom function does mess up some visuals (this is true of all software out there, and Windows actually even provides a warning message explaining this). The first two figures illustrate some effects of this zoom view.
Solution: Click on Start > Control Panel > Appearance and Personalization > Display and you see the user interface (see the third figure below). Change the view back to "Smaller 100% (Default)" then log-off and log-on to take effect and the RS/SLS software will display normally and correctly.
Kaspersky Internet Security software sometimes interferes with the proper functioning of some Risk Simulator tools. The symptoms include getting error messages when running forecasting methods or not being able to get reports created. There is a very simple configuration you need to turn on in Kaspersky that will fix this problem. Click here to download a more detail instructions file. Keep Excel open and running. Start Kaspersky Internet Antivirus either from the Start Programs location or double-click the icon at the bottom right of your screen. Click on the following: My Protection >> Systems and Applications >> Application Control >> Options: Threats and Exclusions >> Exclusions: Settings >> Trusted Applications >> Add >> add Microsoft Excel here* >> make sure the Do Not Monitor Application Activity option is selected * click on Applications >> Microsoft Excel, or click Browse to the program location where Excel.exe is located such as C:Program FilesMicrosoft Office OfficeXExcel.exe
The system requirements are:
Shame on you! You are getting this error because you have finished your 30-day trial period and attempted to change the system clock back in order to keep using the software for free! The software has caught you playing with the system clock. To continue, you will need to purchase a permanent license from us, and at that time, we will provide you a Fix-Clock license key to take care of the problem plus unlock the software permanently.
Yes it will, on one condition, that you set the regional settings to English (USA). To do this, first exit Excel and go to START, CONTROL PANEL, REGIONAL AND LANGUAGE OPTIONS, and select ENGLISH (UNITED STATES) and restart Real Options SLS. The results will now be valid and accurate.
We have a typical software return policy where once opened, it cannot be returned. For instance, if you purchase an off-the-shelf software at CompUSA, Fry's, Best Buy, and so forth, once you open the software box, it is not returnable. The reason is that there is no guarantee that you have not already installed the software or made illegal copies of the software prior to returning. So, to reduce such risks, we highly suggest that you download the TRIAL VERSIONS of our software, test to your heart's content, and then make the final decision to purchase. We are not responsible if you decide not to test the trial version first (for applicability, installation, compatibility, and other evaluation issues). Also, for Risk Simulator, you have to first install the software and have it functioning before you can install the license anyway (that is, you would first need to successfully install and run the software before you can send us your Hardware ID, and for us to send you a permanent license). So, there is no excuse that the software does not work as you have 30 days to test drive it. To reiterate, the short answer is that once you get the permanent license, the software is not returnable, similar to its being already opened and out of the box and all sales are final.
The same no return policy applies to Training DVDs as with the software (see Item 1 above). That is, once knowledge has been imparted, you cannot return learned knowledge. So, all sales are final. However, we will be glad to exchange or replace any defective parts in the Training DVD set. Again, you may view our sample getting started videos to make a decision about purchasing the Training DVDs.